"10.04.2014 - Service Desk Support Specialist (Fluency in GERMAN)"

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This is Your chance to Grow and become member of a Talented and Multinational Team

as…

SERVICE DESK SUPPORT SPECIALIST (Fluency in GERMAN)

On behalf of one of our clients, a leading multinational CRM company, we are now recruiting enthusiastic

candidates to join the German speaking team of a Multicultural Working Environment. Offices are located in

Athens Greece.

Job Description

• Receiving inquiries through inbound calls within a busy technical support team.

• Acting as the first point of contact for all German speaking clients.

• Pro-actively responding to customer queries in German and English via inbound calls.

• Data inputting and information management.

• Liaising with the team leader to resolve any customer complaints/issues.

Profile of the successful candidates:

• Graduates of High School (preferable: College, University)

• Native or fluent German speakers

• Fluent English (Proficiency level)

• Good Knowledge of PC (hardware, software, internet)

• Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger

• Excellent communication skills

• Strong team spirit

• Passionate about customer services

The company offers:

• Competitive remuneration package

• For those living abroad: full relocation package (ie flight ticket, hotel accommodation, full assistance tax

papers, apartment search e.t.c.)

• Opportunity to work as part of a leading and well-respected international company within a highly-driven

team of young professionals

• Training and career development opportunity

If you want to develop within this role and the company itself

TAKE THIS OPPORTUNITY!!

Sent us your cv in the following email address es@icap.gr quoting the reference code GDS2014

All information received will be treated with strict confidentiality.

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