This is Your chance to Grow and become member of a Talented and Multinational Team
as…
SERVICE DESK SUPPORT SPECIALIST (Fluency in GERMAN)
On behalf of one of our clients, a leading multinational CRM company, we are now recruiting enthusiastic
candidates to join the German speaking team of a Multicultural Working Environment. Offices are located in
Athens Greece.
Job Description
• Receiving inquiries through inbound calls within a busy technical support team.
• Acting as the first point of contact for all German speaking clients.
• Pro-actively responding to customer queries in German and English via inbound calls.
• Data inputting and information management.
• Liaising with the team leader to resolve any customer complaints/issues.
Profile of the successful candidates:
• Graduates of High School (preferable: College, University)
• Native or fluent German speakers
• Fluent English (Proficiency level)
• Good Knowledge of PC (hardware, software, internet)
• Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger
• Excellent communication skills
• Strong team spirit
• Passionate about customer services
The company offers:
• Competitive remuneration package
• For those living abroad: full relocation package (ie flight ticket, hotel accommodation, full assistance tax
papers, apartment search e.t.c.)
• Opportunity to work as part of a leading and well-respected international company within a highly-driven
team of young professionals
• Training and career development opportunity
If you want to develop within this role and the company itself
TAKE THIS OPPORTUNITY!!
Sent us your cv in the following email address es@icap.gr quoting the reference code GDS2014
All information received will be treated with strict confidentiality.