About IntouchCX

IntouchCX is a global leader in customer experience management (CX), serving as a strategic partner to the world’s leading brands. Through advanced communication channels – including phone support, live chat, and social media – we ensure high-quality inquiry resolution, turning every interaction into an elevated experience. In a multicultural environment offering competitive compensation and continuous training, we invest in talented individuals looking to leverage their language skills within a dynamic professional framework.

You can learn more about our company and culture

Role Requirements:

Excellent level of German (C1/C2) and a good level of English (B2).

Strong communication skills and a team-oriented mindset and a professional, customer-focused approach

Assist all customers through inbound calls and emails.

Enthusiasm for continuous learning.

Comfortable working with multiple computer systems and multitasking efficiently in a fast-paced environment

Reliability, punctuality, and flexibility to work a full-time schedule (5 days per week, 8 hours per day) in rotating shifts

Availability to work from our centrally located offices in Athens.

What We Offer

Competitive salary

Permanent contract

Private medical and life insurance

Monthly meal vouchers

Monthly public transportation card

Paid training and structured onboarding

Clear career development and internal growth opportunities

Supportive, multicultural work environment

We would be grateful if you could share these details via your internal newsletters, student platforms, and alumni portals, as we believe this is a great fit for your community.

Furthermore, anyone interested in the role may apply directly via the following link or submit their application to the following email address: recruitment_athens@24-7intouch.com